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Polycom® RealPresence® Video and Microsoft® Lync™ Streamline Solutions Communications and Collaboration at Denmark’s FLSmidth
Posted on Thursday, April 4, 2013
FLSmidth is making Polycom video collaboration a best practice for collaborating face to face across its widely dispersed population of 15,000 employees in 50 countries
COPENHAGEN - Apr 04, 2013: Polycom, Inc. (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C), today announced that FLSmidth, Denmark’s leading supplier of equipment, services and expertise for the cement and mineral industries, has implemented Polycom® RealPresence® video solutions and the Polycom® RealPresence® Platform integrated with Microsoft Lync Server 2010 to facilitate communications and collaborations for 15,000 employees in offices distributed in 50 countries across EMEA, the US and APAC.
Since 1882, FLSmidth supplies everything from single machinery to complete cement plants and minerals processing facilities including services before, during and after a construction. FLSmidth has been using Polycom video collaboration for over a decade to facilitate efficient face-to-face communications across the globe. As the technology and quality has improved, more and more employees have used it. Today, over 120 Polycom® HDX® room solutions are in service, serving a range of use cases from executive and staff meetings and HR interviews, to employee training and production status meetings.
Solutors, a Polycom-certified partner, designed and delivered the video network and infrastructure on the foundation of the Polycom RealPresence Platform software infrastructure. FLSmidth chose the RealPresence platform infrastructure for its integration into business process and custom application development.
“We had three main criteria for selecting our unified communications and collaboration solutions: ease of use, high quality of image and sound, and a complete product range to adapt to all our needs and use cases,” said Torben Nordling, IT Project Manager – Implementation & Operations, FLSmidth. “Together, Polycom and Microsoft delivered a complete, standards-based, end-to-end UC&C solution which exceeds our expectations.”
With the combination of Lync and Polycom RealPresence solutions, employees can launch video collaboration sessions easily and intuitively from within familiar interfaces and normal workflows. They simply click a name on their Lync contact list to securely collaborate face-to-face via Polycom video on their desktop or in a conference room-based system. The combination gives employees greater flexibility and a seamless UC solution for voice, video, conferencing and collaboration, from anywhere, anytime.
The Operations and Maintenance department of FLSmidth is now using video to communicate more and more with partners and customers in Egypt, Tunisia and Nigeria. “Doing business face-to-face helps to develop the relationship, and increases trust and understanding,” added Nordling.